Our prime motive is to assist the customers to solve their current issues. Customer satisfaction is the ultimate goal at Tenorshare. Thanks again for your understanding and patience! Yours Sincerely, Tenorshare Support TeamÄear Customer, We regret the inconvenience caused to you. Would you mind providing us with your email account and order ID and we will email back to you with solutions? Tenorshare values every customer and works hard to provide customers with an enjoyable experience using Tenorshare products and services. We tried to locate your records from our system but failed. If the problem cannot be resolved in the end, Tenorshare will refund you if your order is in 30 days. Any technical problems you have encountered when using the product, you can contact Tenorshare's technical support team and cooperate to locate the problem, including providing screenshots and log files or accepting free remote services provided by Tenorshare. Dear Customer, We regret the inconvenience caused to you.
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